Be The Value New Patients Want To Invest In
We've reviewed 5 of the Big 7 Pitfalls when it comes to Remarkable Retention. Typically, I'd dive next into Expectations as number 6, but I've beaten up the expectations topic enough recently. [If you missed it ... Read More
8 Ways Your Office Flow May Be Costing You Patients
In surfing, the ultimate expression of good style and form is when a surfer is able to “get in trim” when riding a wave. Surfer’s often refer to this as being in the “Flow” as ... Read More
Good Progress Reports Provide The Feedback Patient Retention Requires
Last week we reviewed the power of progress exams in creating GREATER CLARITY for our patients. Now it’s time to unpack the next Remarkable Patient Retention Mechanism in the patient process: The Progress Report. For ... Read More
Why Behavioral Psychologists Love Progress Exams For Patient Retention
As we have discussed week after week in our retention series, I hope you would agree that the theme is that your retention is a reflection of your clarity. Clarity in what you do, why ... Read More
