
Category: Communication

Be The Value New Patients Want To Invest In
We've reviewed 5 of the Big 7 Pitfalls when it comes to Remarkable Retention. Typically, I'd dive next into Expectations as number 6, but I've beaten up the expectations topic enough recently. [If you missed it ... Read More

8 Ways Your Office Flow May Be Costing You Patients
In surfing, the ultimate expression of good style and form is when a surfer is able to “get in trim” when riding a wave. Surfer’s often refer to this as being in the “Flow” as ... Read More

Good Progress Reports Provide The Feedback Patient Retention Requires
Last week we reviewed the power of progress exams in creating GREATER CLARITY for our patients. Now it’s time to unpack the next Remarkable Patient Retention Mechanism in the patient process: The Progress Report. For ... Read More

Create Life-Long Patients By Mastering Table Talk
I have had the pleasure to observe dozens of the world’s most successful chiropractors. Every one of them a genius in their own way. Each Chiropractor is unique in their approach to clinical care, team ... Read More