Category: Patient Retention

You Don't Get What You Want, You Get What You Model

You Don’t Get What You Want, You Get What You Model

I think that every chiropractor should be required to raise a 5 year old before they are allowed to run a practice.  My son, Sam, calls me on my stuff all the time. “Well, how ... Read More
You Don't Get What You Want, You Get What You Tolerate

You Don’t Get What You Want, You Get What You Tolerate

My wife has to ask my daughter, Emma, to do anything three times.  At three, she already knows that the third request is the threshold. The fourth time is the “no-go” zone.  Massachusetts State Troopers ... Read More
Let Me Tell You the 11 Reasons Why I Don't Need to be Scripted

Let Me Tell You the 11 Reasons Why I Don’t Need to be Scripted

I hated the idea of scripting.  I believe that I am a decent communicator.  I am very comfortable and confident delivering information – especially to patients.  I couldn’t imagine the need for or the benefit ... Read More