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Staff Retention

Choose Better Tomorrows Today

Choose Better Tomorrows Today

Quality of Life Trajectory This graphic is highly flexible and could represent an infinite number of factors that are associated with QOL (Quality of Life): physical health, emotional well-being, financial security, happiness and fulfillment…for the ... Read More >

Who sits on your Virtual Board of Advisors?

A tip of the hat to one of my mentors, Dr. Guy Reikeman, who first introduced me to the concept of having a VBOT (Virtual Board of Trustees) for my life. He unpacks this concept ... Read More >
What's on Your Box Cover?

What’s on Your Box Cover?

Think of the most challenging jig-saw puzzle that you’ve ever attempted. I remember mine. It was a picture of a giant school of fish. Homogenous in almost every way. The smallest detail was telling – ... Read More >
What "Essential Practice Nutrients" do you feed your TEAM to create long-lasting, On Purpose Team members?

What “Essential Practice Nutrients” do you feed your TEAM to create long-lasting, On Purpose Team members?

As the doctor, you get all the praise, all the glory and almost all of the thanks...share it. Credit is infinitely divisible, the more you divide and share it, the more there is to go ... Read More >
The Three Relationships that Every Doctor has with their Staff

The Three Relationships that Every Doctor has with their Staff

There are three relationships that every doctor will have with each staff member.  Master this one, because you will most likely screw up the others... [related-posts] ... Read More >
That Was Easy

That Was Easy

I have taken care of nearly 10,000 patients over the last 15 years. If I’ve learned anything about helping people get healthier it’s this: You must make it easier for people to make healthier choices ... Read More >
Team Retention: Starts at the Interview

Team Retention: Starts at the Interview

If you want to build a practice based on Patient Retention, you'd better build a team based on Staff Retention. When you hire, think long-term relationships.  Don't "crisis hire" - filling in a gap or ... Read More >
You Don't Get What You Want, You Get What You Reward

You Don’t Get What You Want, You Get What You Reward

“People will bleed for a cause, but they will die for recognition. “ Remember the equation E = MC2 or Enthusiasm = Money X Critical Communication. Your people have the same wants and needs that ... Read More >
You Don't Get What You Want, You Get What You Measure

You Don’t Get What You Want, You Get What You Measure

The saying goes:  “You don’t get what you expect; you get what you inspect.”  A chiropractic clinic is made up of a group of human beings.   That being said, we humans do better when we ... Read More >