Tag: chiropractic patient communication
Understanding Product Confusion: Are you selling one thing and your patients are buying another?
Previously, we discussed the key to clarity when it comes to new patient retention for your practice. Patients drop out of care when things start to get UNCLEAR and as soon as things get wonky ... Read More
The Key to Chiropractic Patient Retention Is Clear
In my book, re-conversion or “re-commitment” should be the ultimate goal for your practice. Patient retention strongly depends on the foundation you've laid in your education and relationship thus far. My Dad always said – "It’s ... Read More
How To Handle The Commit To Care Conversation
Last week we talked about shifting our focus from conversion to retention by setting solid expectations and agreements with new patients. But you might be thinking - Wait, what about patients who stumble during the commit to ... Read More