The Annual Review Is Your Anniversary For Patient Commitment, So Treat It As One
To wrap up our retention series, today we will discuss the final step in creating Lifetime Wellness Champions - the Chiropractic Annual Review. If the Re-Report is the Wedding Day, then the [Annual Review] is the ... Read More >
Be The Value New Patients Want To Invest In
We've reviewed 5 of the Big 7 Pitfalls when it comes to Remarkable Retention. Typically, I'd dive next into Expectations as number 6, but I've beaten up the expectations topic enough recently. [If you missed it ... Read More >
Good Progress Reports Provide The Feedback Patient Retention Requires
Last week we reviewed the power of progress exams in creating GREATER CLARITY for our patients. Now it’s time to unpack the next Remarkable Patient Retention Mechanism in the patient process: The Progress Report. For ... Read More >
Why Behavioral Psychologists Love Progress Exams For Patient Retention
As we have discussed week after week in our retention series, I hope you would agree that the theme is that your retention is a reflection of your clarity. Clarity in what you do, why ... Read More >
Create Life-Long Patients By Mastering Table Talk
I have had the pleasure to observe dozens of the world’s most successful chiropractors. Every one of them a genius in their own way. Each Chiropractor is unique in their approach to clinical care, team ... Read More >
The 3 Things That Must Be In Your New Patient Orientation Workshop
I would have to say that the New Patient Workshop or Orientation has been the key communication that has built our practice – hands down. I believe that the workshop is the most important communication ... Read More >
Understanding Product Confusion: Are you selling one thing and your patients are buying another?
Previously, we discussed the key to clarity when it comes to new patient retention for your practice. Patients drop out of care when things start to get UNCLEAR and as soon as things get wonky ... Read More >
The Key to Chiropractic Patient Retention Is Clear
In my book, re-conversion or “re-commitment” should be the ultimate goal for your practice. Patient retention strongly depends on the foundation you've laid in your education and relationship thus far. My Dad always said – "It’s ... Read More >
Take This Academy Tour To See What The Remarkable Practice Is All About
We all want to see more chiropractic patients, help more people AND make a great living doing it! BUT we also want to have more free time, so that we can have a LIFE. However, in order to grow ... Read More >
Effective Progress Reports: The UnHappy “Bad” Patient
I heard John Maxwell say that leadership is NOT about making everyone happy - if you want that job, become a circus clown. Leadership is about bringing out a person's best. Your patients have hired ... Read More >
