First time visitor? Then start here and learn more about The Remarkable Practice

Tag Archives: Staff Training

Ultimately, the purpose of any patient communication is to change their behavior. This is a deliberate process.  Clarity is key – on both sides of the communication. Your Team must know what they are really trying to convey, why it is important, what  behavior they are trying to influence or promote and how to say […]

I have taken care of nearly 10,000 patients over the last 15 years. If I’ve learned anything about helping people get healthier it’s this:

You must make it easier for people to make healthier choices.

Staples came-up with a brilliant advertising campaign several years ago featuring The Easy Button.

Within weeks, nearly every desk in America had an Easy Button on it. Simple, and strangely satisfying, just smack the Easy Button and hear a reassuring recording validate your sentiment…”That was Easy.”