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Tag Archives: Staff Training

Team Trainings Part 3: Changing Behavior

Ultimately, the purpose of any patient communication is to change their behavior. This is a deliberate process.  Clarity is key - on both sides of the communication. Your Team must know what they are really ... Read More >
That Was Easy

That Was Easy

I have taken care of nearly 10,000 patients over the last 15 years. If I’ve learned anything about helping people get healthier it’s this: You must make it easier for people to make healthier choices ... Read More >