In this episode, you’ll learn about:
- If your business is ready for the Office Manager in your practice
- The cognitive, affective, and conative profile for the manager role
- How to pay for each role on the manager ascension pathway
- The attributes, experience and responsibility required for the different roles
03:15 – People can be cornerstones for your business where you can just build your business around them.
06:01 – When hiring you want to ensure the Four Rights: getting the right person in the right role, doing the right work in the right way.
07:35 – The office manager track looks at four distinct roles in the ascension plan.
11:50 – A look at the distinctions between the roles of a Check In and Check Out CA and how they play into the ascension track.
18:10 – You, as the leader of the organization, need to be very observant and be attentive to the behaviors of our team members to determine if they are ready for ascension.
23:19 – You also need to know where people are in their career goals and they may not want to ascend to new positions, no matter how competent they are.
27:26 -Having an ascension model means you are able to see the landscape of where the practice is going and as your team knows that there’s an ascension for each role in your business.
31:45 – When you’re ready to make the ascension from an owner operator to the CEO, one of the prerequisites for you is to recognize that the CEO has to have its counterpart; one of you leads the business, the other one runs the business.
To download your copy of the Office Manager Ascension Infographic from this episode, please visit us at: https://theremarkablepractice.com/podcast-ep183-ascension
To learn more about the Team Building Immersion visit: https://theremarkablepractice.com/upcoming-events/
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Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business