Episode 251 - Boss, Friend, or Leader? Pick One

Recap

In this episode, you’ll discover:

You must choose 1 of 3 possible relationships with every team member
Do you want to be their “Boss”, their “Friend”…or their “Leader”?
Let your Office Manager / COO be the Boss
You can be friendly – but don’t try to be their “Friend”
Be their doctor – and never risk compromising that relationship

Episode Highlights

02:59 – Relationship issues can be the root cause of challenges in businesses.

05:02 – Understanding the differences in relationships with CPAs and DCS associate doctors.

06:49 – The three relationships a leader can have with their team.

10:06 – The importance of positioning team members as leaders.

13:14 – The shift from Doctor to Trainer in team meetings.

15:51 – Maintaining boundaries in professional relationships, avoiding blurred lines between personal and professional life.

17:54 – Prioritizing building meaningful connections with team members over transactional management.

21:45 – The role of consistency and leadership in elevating relationships with team members.

23:19 – The importance of maintaining a professional demeanor in a medical setting.

29:17 – Success Partner, Dr. Naota Hashimoto, chiropractor and CEO of TrackStat joins Dr. Lona to discuss his journey from running a dynamic chiropractic practice to developing TrackStat, a transformative software that boosts operational efficiency and profitability for healthcare practices. He’ll share pivotal experiences that influenced him, insights on improving business productivity, and the driving forces behind his innovative approach. Join us for a compelling discussion on integrating technology with healthcare to enhance practice management.