What if the future of chiropractic growth has less to do with hiring more people and more to do with freeing the right people to fully serve? Dr. Pete Camiolo and Dr. Eric Kowalke, Founder and CEO of SKED, unpack how AI, automation, and operational systems are reshaping the modern chiropractic office without sacrificing the human connection that makes chiropractic powerful. From front desk overwhelm and rising operational costs to predictive retention technology and smarter patient communication, the episode reveals how technology can eliminate distraction, improve efficiency, and create a more remarkable experience for both patients and teams. The payoff is a compelling blueprint for scaling family-based care while protecting the heart of the profession.
In this episode you will discover:
- Why the most overwhelmed practices are often drowning in operational distraction instead of patient demand
- A smarter approach to using technology without sacrificing human connection or chiropractic culture
- How rising staffing costs are forcing practice owners to rethink scalability and efficiency
- The surprising role front desk presence plays in retention, energy, and patient experience
- What predictive AI may soon reveal about patient behavior, follow-through, and long-term retention
Episode Highlights
03:27 – The breakthrough starts by identifying the single constraint that makes every other problem look bigger than it is.
05:13 – A thriving seven-figure practice discovers hidden revenue simply by delivering and charging for overlooked value.
08:24 – The difference between growth and profitability turns out to be smaller than most owners think.
09:40 – An industry-wide statistic exposes just how much untapped potential is sitting inside existing practices.
10:54 – Growth accelerates when attention shifts from solving five problems to eliminating one bottleneck.
17:14 – A common leadership habit quietly prevents owners from seeing money that’s already available.
18:16 – The stories doctors tell themselves about pricing may be costing far more than they realize.
19:40 – A simple benchmark challenges whether value and fees are actually aligned.
22:15 – The real value gap isn’t what is being delivered. It’s what is never being communicated.
26:01 – One subtle shift in how recommendations are presented can completely change the response.
29:00 – A lesson about commitment, value, and human behavior reframes the entire money conversation.
30:27 – The distinction between selling a service and creating an outcome changes everything.
31:29 – A powerful distinction challenges the conventional relationship between service, value, and transformation.
33:23 – Dr. Lona sits down with Dr. Brian Capra from Success Partner ClinicMind to explore how chiropractic practices are evolving beyond traditional EHR systems into fully integrated growth platforms. They discuss how AI, automation, patient communication, and practice management are transforming attraction, retention, and scalability for modern clinics. Dr. Brian also shares how ClinicMind is helping practices simplify operations, improve patient experiences, and prepare for the future of chiropractic growth through one connected platform.
Resources Mentioned
To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo
For more information about ClinicMind please visit: https://www.clinicmind.com/
Book a Strategy Session with Dr. Pete – https://go.oncehub.com/PodcastPC
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