Episode 97 – The Replatients Gap

Recap

What if you didn’t need as many new patients every month because your existing patients actually stayed! Most practices, when you take a close look, are revolving door practices – patients enter in one door and exit right back out. While many docs think this is a retention issue, most of the time it’s not, it’s actually a conversion issue. Let’s take a closer look.

Episode Highlights

00:37 – Dr. Pete and Dr. Stephen introduce today’s topic, The Replatients Gap

06:23 – Dr. Pete and Dr. Stephen stress the importance of tracking your metrics and stats

08:49 – Dr. Pete and Dr. Stephen take a moment to promote Innate Radiology

13:13 – Dr. Pete and Dr. Stephen talk about the critical role compliance plays

21:38 – Dr. Pete and Dr. Stephen take a moment to promote Atlas and Perfect Patients

23:28 – Dr. Pete and Dr. Stephen talk about the Desperation Cycle

26:44 – Dr. Pete and Dr. Stephen share a helpful resource, The Remarkable Vault

28:54 – Dr. Pete and Dr. Stephen invite listeners to join them in their upcoming Conversion Immersions

Tweetable Quotes

We break this down into fuel, air and spark. We talked about it how your new patients coming in is the fuel. The marketing is the spark and the money is the air. If you want to get your business going and growing, you have to have the fuel, the air and…

When you start talking about metrics, you can’t master what you don’t measure. To grow your business, you’ve gotta know your business, which means you’ve got to know your numbers.

You’re in the compliance business. As soon as you recognize that, compliance leads to everything you want. Compliance means following the doctor’s recommendations for care. And compliance to the doctor’s recommendations for care leads to better…

You have to have a standard with which you operate. Like you said, doctor’s recommendations. What is that? It’s a standard. Standard of what? Standard of care. We’re not telling you what it should be. We’re saying you need to have one. Why?…

When you’re in a desperation energy, it’s actually hard for you to be kind. It’s very hard to be loving. It’s hard to be generous. When you’re in a Desperation Cycle, what ends up happening is it’s a vicious cycle and you have to break free…

Resources Mentioned

Dr. Stephen’s LinkedIn

Dr. Peter’s LinkedIn

The Remarkable CEO Website

Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business

Chiro Match Makers Website

Schedule a Brainstorming call with Dr. Pete

Learn more about the Remarkable Vault here

Join us for the US Conversion Immersion. Register Now!

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