Episode 81 – A Conversation with the COO of a Billion Dollar Company, Ken Stillwell
Would you like to optimize your relationship with your Office Manager, Integrator or COO? Listen in as Dr. Stephen Franson interviews Ken Stillwell, Chief Operations Officer of PegaSystems – a billion dollar SAS business out of Boston.
Ken brings his deep experience and insight around the incredibly important CEO:COO relationship. Ken has made an impressive career out of being “Number 2” to several top level leaders running massive companies – and adds the humorous and unique perspective of being married to his favorite “Number 1,” his chiropractor-wife, Dr. Brooke Stillwell.
Ken shares some great wisdom and relevant stories that can help every CEO and business owner become a better leader and learn how to get the most out of their “Number 2.”
00:38 – Dr. Pete and Dr. Stephen introduce today’s guest, Ken Stillwell, who speaks to his role as COO at PegaSystems
09:45 – Ken speaks to key strategies that successful owners implement to identify the things they should be focused on
16:59 – The importance Ken places on having a rock solid value system
18:44 – Dr. Pete and Dr. Stephen take a moment to promote Chiro Match Makers
20:05 – Advice Ken would give to ‘super-performers’ in the chiropractic industry
32:58 – Why the role of the COO cannot be understated