Recap
Dr. Bobby and Dr. Lona explore effective strategies for boosting patient compliance in your practice. Discover the impact of creating a life-affirming office culture and how leaders’ commitment to their own care can influence patients. Listen as they discuss setting proactive intentions around compliance and the importance of clear communication and flexible structures. They introduce the “2 things script” for new patients and suggest aiming for a 90% compliance rate for growth. You will also learn how to utilize positive and negative reinforcements, structured scheduling policies, and reminders to enhance compliance.
Episode Highlights
02:10 – The importance of compliance in ensuring that patients receive the best possible care and achieving desired results.
04:27 – Strategies to improve appointment compliance.
08:39 – Setting expectations for chiropractic care appointments and follow-up communication.
12:41 – The “two things script” to reinforce key principles and improve outcomes.
15:48 – The importance of keeping adjustment rhythm and sticking to the care plan.
18:46 – Motivating and inspiring patients through scheduling and policy.
22:52 – Using humor and empathy in communication to improve compliance.
27:32 – The importance of office culture and people feeling the practice’s values to keep patients coming back.
30:30 – Ensuring your own compliance before worrying about your patients’ compliance.
Resources Mentioned
To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcast
To schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcast
Learn more about the Build Your Remarkable Practice: https://theremarkablepractice.com/build-your-remarkable-practice-podcast/
Learn what it takes to be Remarkable!: https://theremarkablepractice.com/