The best progress exams don’t just measure change, they build belief. In this episode, Dr. Bobby and Dr. Lona reveal how preparation, clarity, and confidence transform mid-care check-ins from routine updates into powerful moments of retention.
They unpack what happens when teams slow down long enough to truly compare scans, celebrate progress, and reset expectations. You’ll learn how the right visuals, words, and tone help people see their healing story and stay committed for the long haul. From pre-shift prep to the simple analogies that make complex results make sense, this conversation shows how certainty from the doctor creates confidence in the patient every time.
Episode Highlights
01:15 – Why attention is the new currency—and how movement, props, and pacing make your videos more watchable and memorable.
02:45 – What world-class filmmakers teach us about storytelling and pattern breaks that also apply to patient education.
04:10 – How shifting your identity from “technician” to “visionary” changes the way you lead and communicate.
05:35 – Why most practices underestimate the power of progress exams—and how doing them well becomes the backbone of retention.
07:15 – How to prepare before every progress report so you walk in certain, clear, and ready to connect.
10:30 – How to re-anchor expectations using x-rays and scans to help patients see progress that might not yet feel visible.
12:20 – The best way to talk about time, healing, and progress without losing patient confidence.
14:15 – What to say when scans look “different” instead of “better”—and how to keep the focus on growth, not perfection.
16:25 – How the “three-legged stool” of adjustments, habits, and exercises keeps people accountable and results consistent.
18:50 – Why consistency across multiple doctors matters—and how to explain the “handwriting” analogy that keeps trust intact.
Resources Mentioned
To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcast
To schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcast
Learn more about the Remarkable CEO Podcast: https://theremarkablepractice.com/podcast/