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Recap

Are you leading your business into the future or are you lagging? Remember one number is a fact, two numbers are a story, and the story of your metrics is how you convey to your team what’s happening now and what’s most important moving forward. Because as CEO, you know that what matters gets measured, and what gets measured grows, so if you want your business to grow, you’ve got to do this right.

Episode Highlights

00:37 – Dr. Pete and Dr. Stephen introduce today’s topic, Leading vs. Lagging Metrics

02:49 – Dr. Pete and Dr. Stephen provide The Driving Analogy

05:38 – Dr. Pete and Dr. Stephen talk about the two numbers that are critical to the success of your practice

11:09 – Dr. Pete and Dr. Stephen explain the difference between downstream and upstream metrics

14:08 – Dr. Pete and Dr. Stephen discuss what leads to better compliance

17:21 – Dr. Pete and Dr. Stephen take a moment to promote Chiro Match Makers and Digital Care 100

20:54 – Dr. Pete and Dr. Stephen talk about the importance of looking ahead

22:35 – Dr. Pete and Dr. Stephen share vital behaviors that need to be in place to drive compliance

24:45 – Dr. Pete and Dr. Stephen discuss leading metrics to be mindful of

Tweetable Quotes

Resources Mentioned

Dr. Stephen’s LinkedIn

Dr. Peter’s LinkedIn

The Remarkable CEO Website

Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business

Chiro Match Makers Website

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