Recap
What can you and your team be doing to reactivate as we come from the stabilization phase and move into the reactivation phase? What do you need to be planning for and preparing for now so you can execute on the reactivation when it’s time? Dr. Pete and Dr. Stephen continue their discussion of their critical three-phase action plan known as The Phoenix Plan. They break down the importance of having systems in place, reaching out to patients and always converting.
Episode Highlights
00:37 – Dr. Pete and Dr. Stephen continue their discussion on The Phoenix Plan by discussing Phase 2: Reactivation
04:38 – Reactivating the missing-in-action (MIA) and previously active patients
08:36 – Dr. Pete and Dr. Stephen take a break to promote The Remarkable Practice Attraction Immersion event this April 2020
10:59 – The four reasons previously active patients no longer come in for care
15:57 – The importance of having systems in place
20:53 – Dr. Pete and Dr. Stephen take one more moment to promote The Remarkable Practice Attraction Immersion event this April 2020
22:38 – The value of communication and reaching out to patients with specific calls to action