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As we look towards the future and plan for life after the COVID-19 pandemic, we as business owners and leaders must create and follow a specific plan of action. Dr. Pete and Dr. Stephen analyze and break down a ten-step plan for patient reactivation. They discuss strategies and tips for CEOs to reengage a wide array of patients and talk about the three Cs: Contact, Content and Call-to-Action. Finally, they look forward to Phase 3 of The Phoenix Plan, Mobilization.

Episode Highlights

00:37 – Dr. Pete and Dr. Stephen pivot to what’s important next: Creating Your Patient Reactivation Plan

10:19 – The Three C’s System and the value of creating an MIA Report

14:19 – Dr. Pete and Dr. Stephen take a break to promote Chiro Match Makers

16:58 – Planning your outreach and communication to patients who are missing-in-action

19:58 – Next steps to focus on to reactivate previously active patients

24:13 – The importance of executing reactivation through scheduling consultations

29:16 – The value of team training and planning for Phase 3: Mobilization

Tweetable Quotes

Resources Mentioned

Dr. Stephen’s LinkedIn

Dr. Pete’s LinkedIn

The Remarkable CEO Website

Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business

The Remarkable Practice Immersion Event

Chiro Match Makers Website

Download the MIA Report

Download the “10 Things to Do NEXT”