Recap
As we look towards the future and plan for life after the COVID-19 pandemic, we as business owners and leaders must create and follow a specific plan of action. Dr. Pete and Dr. Stephen analyze and break down a ten-step plan for patient reactivation. They discuss strategies and tips for CEOs to reengage a wide array of patients and talk about the three Cs: Contact, Content and Call-to-Action. Finally, they look forward to Phase 3 of The Phoenix Plan, Mobilization.
Episode Highlights
00:37 – Dr. Pete and Dr. Stephen pivot to what’s important next: Creating Your Patient Reactivation Plan
10:19 – The Three C’s System and the value of creating an MIA Report
14:19 – Dr. Pete and Dr. Stephen take a break to promote Chiro Match Makers
16:58 – Planning your outreach and communication to patients who are missing-in-action
19:58 – Next steps to focus on to reactivate previously active patients
24:13 – The importance of executing reactivation through scheduling consultations
29:16 – The value of team training and planning for Phase 3: Mobilization