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Recap

In order to influence retention, you must measure the behaviors that matter most. Remember, you don’t get what you want, you get what you measure. Measuring retention can be difficult and is often overlooked, making it essentially impossible to manage or improve. The remarkable practice standard will help you assess and determine what the focus should be now, next and ultimately when navigating the layers for growing retention domain of your business. Listen in!

Episode Highlights

00:38 – Dr. Pete and Dr. Stephen introduce today’s topic, Clinicoscopy: Retention Audit

06:20 – Dr. Pete and Dr. Stephen begin the break down the 25 criteria for retention success

11:53 – Dr. Pete and Dr. Stephen take a moment to promote Chiro Match Makers

12:55 – Dr. Pete and Dr. Stephen continue to list the 25 criteria for retention success

16:07 – Dr. Pete and Dr. Stephen explain the Helium Balloon Transformation

17:50 – Dr. Pete and Dr. Stephen stress the importance of compliance to care plans

24:48 – Dr. Pete and Dr. Stephen talk about the value of reporting systems and measuring outcomes

26:06 – Dr. Pete and Dr. Stephen discuss the three Ps: Purposeful, Possible and Profitable

27:33 – Dr. Pete and Dr. Stephen encourage listeners to download a copy of the Clinicoscopy Retention Success Score PDF

Tweetable Quotes

Resources Mentioned

Dr. Stephen’s LinkedIn

Dr. Peter’s LinkedIn

The Remarkable CEO Website

Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business

Download your copy of the Clinicoscopy Conversion Success Score PDF here:

Chiro Match Makers Website

Schedule a Brainstorming call with Dr. Pete