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Recap

If you agree that losing patients is off purpose and bad for business, then this is the episode for you!

We studied thousands of our most successful patient relationships – and then studied hundreds of our Coaching Clients’ practices and discovered the #1 key to patient retention: Solid Expectations and Agreements.

We found that all long-term, productive, successful relationships begin with clear expectations and honest agreements. When you start strong, patients are FAR more likely to stay. You are in the partnership business, setting expectations and making agreements is the bedrock of these long-term successful relationships. This culture must be established by you – the CEO – and executed by the team.

If you want your patients to follow your recommendations for care and stay under care, then join us for this episode and discover how to partner with them and start with Clear Expectations and Honest Agreements.

Episode Highlights

00:38 – Dr. Pete and Dr. Stephen introduce today’s topic, Expectations and Agreements

05:51 – Dr. Pete and Dr. Stephen take a moment to promote Innate Radiology

08:01 – Dr. Pete and Dr. Stephen talk about the Story Analogy

14:03 – Dr. Pete and Dr. Stephen explain why expectations and agreements are part of a leadership conversation

20:27 – Dr. Pete and Dr. Stephen take a moment to promote Chiro Match Makers & CLA

22:41 – Dr. Pete and Dr. Stephen provide some incredible resources to support you

Tweetable Quotes

Resources Mentioned

Dr. Stephen’s LinkedIn

Dr. Peter’s LinkedIn

The Remarkable CEO Website

Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business

Chiro Match Makers Website

Schedule a Brainstorming call with Dr. Pete

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