Team Retention: Starts at the Interview
If you want to build a practice based on Patient Retention, you'd better build a team based on Staff Retention. When you hire, think long-term relationships. Don't "crisis hire" - filling in a gap or ... Read More
You Don’t Get What You Want, You Get What You Reward
“People will bleed for a cause, but they will die for recognition. “ Remember the equation E = MC2 or Enthusiasm = Money X Critical Communication. Your people have the same wants and needs that ... Read More
Writing Office Policies
Start this exercise off by answering the following question: Under what circumstances would you kick a patient out of your practice? At what point would you rather lose the patient than lose your integrity? All ... Read More
You Need a Great Coach
This blog does not replace a great coach. Yes you’ll get great ideas and inspiration, but a coach is so much more. I have enjoyed incredible personal and professional growth due to incredible coaching. A ... Read More
