You Don’t Get What You Want, You Get What You Measure
The saying goes: “You don’t get what you expect; you get what you inspect.” A chiropractic clinic is made up of a group of human beings. That being said, we humans do better when we ... Read More
You Don’t Get What You Want, You Get What You Model
I think that every chiropractor should be required to raise a 5 year old before they are allowed to run a practice. My son, Sam, calls me on my stuff all the time. “Well, how ... Read More
You Don’t Get What You Want, You Get What You Tolerate
My wife has to ask my daughter, Emma, to do anything three times. At three, she already knows that the third request is the threshold. The fourth time is the “no-go” zone. Massachusetts State Troopers ... Read More
Let Me Tell You the 11 Reasons Why I Don’t Need to be Scripted
I hated the idea of scripting. I believe that I am a decent communicator. I am very comfortable and confident delivering information – especially to patients. I couldn’t imagine the need for or the benefit ... Read More
