Understanding Product Confusion: Are you selling one thing and your patients are buying another?

Understanding Product Confusion: Are you selling one thing and your patients are buying another?

Previously, we discussed the key to clarity when it comes to new patient retention for your practice. Patients drop out of care when things start to get UNCLEAR and as soon as things get wonky ... Read More
The Key to Chiropractic Patient Retention Is Clear

The Key to Chiropractic Patient Retention Is Clear

In my book, re-conversion or “re-commitment” should be the ultimate goal for your practice. Patient retention strongly depends on the foundation you've laid in your education and relationship thus far. My Dad always said – "It’s ... Read More
Two Important Factors That Ensure Healthy, Long Lasting Relationships

Two Important Factors That Ensure Healthy, Long Lasting Relationships

At this stage of the game, if you are anything like me, you are interested in healthy, long lasting relationships. I have taken some time to observe and consider my most successful relationships both personally and professionally ... Read More
How To Set Expectations Properly And Stop Patient Drop Out

How To Set Expectations Properly And Stop Patient Drop Out

Now that we've address the two most important factors for long-lasting relationships in last week's blog Set Expectations and Honest Agreements, it's time to dive deeper into the three expectation levels. Whether it's the patient or practice ... Read More