Category: Staff Retention
The Three Relationships that Every Doctor has with their Staff
There are three relationships that every doctor will have with each staff member. Master this one, because you will most likely screw up the others... [related-posts] ... Read More
That Was Easy
I have taken care of nearly 10,000 patients over the last 15 years. If I’ve learned anything about helping people get healthier it’s this: You must make it easier for people to make healthier choices ... Read More
Team Retention: Starts at the Interview
If you want to build a practice based on Patient Retention, you'd better build a team based on Staff Retention. When you hire, think long-term relationships. Don't "crisis hire" - filling in a gap or ... Read More
You Don’t Get What You Want, You Get What You Reward
“People will bleed for a cause, but they will die for recognition. “ Remember the equation E = MC2 or Enthusiasm = Money X Critical Communication. Your people have the same wants and needs that ... Read More