Category: Communication
How To Set Expectations Properly And Stop Patient Drop Out
Now that we've address the two most important factors for long-lasting relationships in last week's blog Set Expectations and Honest Agreements, it's time to dive deeper into the three expectation levels. Whether it's the patient or practice ... Read More
How To Handle The Commit To Care Conversation
Last week we talked about shifting our focus from conversion to retention by setting solid expectations and agreements with new patients. But you might be thinking - Wait, what about patients who stumble during the commit to ... Read More
Start Your New Patients Strong With Solid Expectations And Agreements
Day 3 of New Patient Conversion is what we call "The Break-In". Though it does not seem like the most thrilling part of the conversion process, man is it vital. It's time to get them situated and ... Read More
Why The Financial Commitment Is Not About Money
We've established that there are essentially three commitments when it comes to new patient conversion: The Time Commitment, The Energy Commitment and now we will go over The Financial Commitment ... Read More