Tag Archives: empathetic connection

In our previous post, I talked about the importance of establishing new patient connection during that consultation that is honest and empathetic, if you’d like to see them again and again and again. It is in this first step when we take a walk in their shoes, we recognize that all they want to feel welcomed and understood […]

When new chiropractic patients walk into your office, you can safely assume there is some anxiety or nerves on their end. Frankly, the world is a scary place with lots of uncertainty and cynicism, especially when it comes to healthcare. Here is where your job comes in. It is your team’s #1 responsibility to put these folks […]

When it comes to new patient conversion, where do you start? Are you rushing through the process to get them to commit like a used care salesman? Heck no! You already know that much, but you may still struggle to make it part of a process on day 1.