Tag: Retention
Book of the Month: The Happiness Advantage
I am very “happy” to announce the launch of our long-awaited TheThirdBird Book of the Month Club! The first book that we will feature is Shawn Achor’s The Happiness Advantage. In his Harvard University class by ... Read More
Who sits on your Virtual Board of Advisors?
A tip of the hat to one of my mentors, Dr. Guy Reikeman, who first introduced me to the concept of having a VBOT (Virtual Board of Trustees) for my life. He unpacks this concept ... Read More
What’s on Your Box Cover?
Think of the most challenging jig-saw puzzle that you’ve ever attempted. I remember mine. It was a picture of a giant school of fish. Homogenous in almost every way. The smallest detail was telling – ... Read More
The Three Different Types of Retention
You don’t get to pick and choose what patients watch. The truth is that they are watching everything. Act accordingly. There are three categories of retention that are relevant to this blog: 1. Patient Retention ... Read More