Category: Clarity & Vision
Two Important Factors That Ensure Healthy, Long Lasting Relationships
At this stage of the game, if you are anything like me, you are interested in healthy, long lasting relationships. I have taken some time to observe and consider my most successful relationships both personally and professionally ... Read More
How To Set Expectations Properly And Stop Patient Drop Out
Now that we've address the two most important factors for long-lasting relationships in last week's blog Set Expectations and Honest Agreements, it's time to dive deeper into the three expectation levels. Whether it's the patient or practice ... Read More
How To Handle The Commit To Care Conversation
Last week we talked about shifting our focus from conversion to retention by setting solid expectations and agreements with new patients. But you might be thinking - Wait, what about patients who stumble during the commit to ... Read More
Start Your New Patients Strong With Solid Expectations And Agreements
Day 3 of New Patient Conversion is what we call "The Break-In". Though it does not seem like the most thrilling part of the conversion process, man is it vital. It's time to get them situated and ... Read More